J&R PARTNERS LLC d/b/a Ecom Geeks

Effective Date

January 21, 2026

Introduction

J&R Partners LLC d/b/a Ecom Geeks ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, products, services, coaching programs, consulting services, applications, events, client portals, communities, and other platforms operated by the Company.

By accessing or using our website, products, or services, you acknowledge that you have read and agree to this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, as well as information automatically collected through your interaction with our website and services.

Personal information may include:

Full name

Email address

Telephone number

Mailing address

Billing address

Payment information

Business information

Application responses

Customer support communications

Survey responses

Any information voluntarily submitted through forms, applications, questionnaires, or communications

How We Collect Information

We may collect information through:

Website contact forms

Application forms

Appointment booking forms

Newsletter subscriptions

Product purchases

Coaching program enrollment

Customer support requests

Surveys and questionnaires

Community participation

Social media interactions

Automated technologies such as cookies and analytics tools

How We Use Your Information

We may use information collected for legitimate business purposes, including:

Providing products and services

Processing purchases and payments

Managing customer accounts

Delivering coaching and consulting services

Scheduling appointments

Providing customer support

Sending service-related communications

Managing applications and onboarding

Improving website performance

Conducting analytics and reporting

Maintaining business records

Complying with legal obligations

Protecting our legal rights and business interests

Email Communications

If you subscribe to our email list, request information, submit an application, purchase a product, or otherwise engage with us, we may send emails related to:

Service updates

Educational content

Business communications

Customer support

Program announcements

Company updates

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

Transactional and service-related communications may continue when necessary to fulfill our obligations.

SMS Communications

If you voluntarily provide your phone number and expressly consent to receive SMS communications from us, we may send text messages related to:

Application updates

Appointment confirmations

Appointment reminders

Onboarding information

Account updates

Customer support communications

Message frequency varies.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact [email protected].

SMS consent and mobile phone numbers collected for SMS communications are not shared with third parties or affiliates for their marketing purposes.

Payment Information

Payments may be processed through third-party payment processors.

We do not store complete credit card information on our servers.

Payment information is handled by authorized payment providers in accordance with their privacy and security policies.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve user experience and website performance.

These technologies may collect information including:

Browser type

Device information

Operating system

Pages visited

Time spent on pages

Referral sources

IP address

You may disable cookies through your browser settings, though some website features may not function properly.

Analytics and Advertising

We may use analytics and advertising tools, including but not limited to:

Google Analytics

Meta Pixel

Advertising platforms

CRM and marketing automation systems

These services help us understand website usage, improve performance, and measure marketing effectiveness.

Third-party providers may use cookies and similar technologies according to their own privacy policies.

Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers solely for legitimate business purposes, including:

Payment processors

CRM providers

Email service providers

Analytics providers

Customer support platforms

Community platforms

Scheduling software providers

Website hosting providers

Information may also be disclosed:

To comply with legal obligations

To respond to lawful requests

To protect our rights or property

To prevent fraud or abuse

In connection with a business transaction such as a merger, acquisition, or asset sale

Data Retention

We retain personal information for as long as reasonably necessary to:

Provide services

Fulfill contractual obligations

Maintain business records

Resolve disputes

Enforce agreements

Comply with legal requirements

Retention periods may vary depending on the type of information involved.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

User Accounts and Passwords

If you receive login credentials for any Company platform, portal, course, or community, you are responsible for maintaining the confidentiality of your credentials.

You are responsible for all activity occurring under your account.

Your Privacy Rights

Subject to applicable law, you may have the right to:

Access personal information

Correct inaccurate information

Request deletion of information

Request restrictions on processing

Withdraw consent where applicable

Request information regarding data collection practices

To exercise any applicable rights, contact us at [email protected].

GDPR Compliance

For individuals located in the European Economic Area (EEA), we process personal information based on lawful grounds including:

Consent

Contractual necessity

Legal obligations

Legitimate business interests

Individuals subject to GDPR may request access, correction, portability, restriction, or deletion of personal information where permitted by law.

LGPD Compliance

For individuals located in Brazil, we process information in accordance with the Lei Geral de Proteção de Dados (LGPD).

You may request access, correction, deletion, portability, and information regarding the processing of your personal data as permitted by applicable law.

California Privacy Rights

Residents of certain jurisdictions, including California, may have additional rights regarding access to, correction of, deletion of, or limitation of the use of personal information, subject to applicable law.

Requests may be submitted to [email protected].

International Data Transfers

Information collected through our website and services may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our services, you consent to such transfers where permitted by law.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of third-party websites.

Users should review the privacy policies of those websites independently.

Children's Privacy

Our website, products, and services are intended for individuals eighteen (18) years of age or older.

We do not knowingly collect personal information from children under eighteen.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective upon posting the updated version on our website.

Continued use of our website, products, or services following updates constitutes acceptance of the revised Privacy Policy.

Contact Information

J&R Partners LLC d/b/a Ecom Geeks

Email: [email protected]

Website: www.ecom-geeks.com